Front Desk/Technician
US VisionMed Partners•Miramar, FL
About The Position
We are seeking a dedicated and detail-oriented Front Desk/Optometric Technician to join our team. In this role, you will play a crucial part in providing exceptional patient care and supporting the front Desk and Optometric practice. As a Front Desk/Optometric Technician floater, you will assist in various clinical and administrative tasks including assisting patients with optical inquiries, completing sales, interpreting insurance benefits, pre-testing, data collection, and ensuring a smooth and efficient workflow within the office.
Requirements
- HS Diploma or GED required; bachelor’s degree preferred
- Healthcare/medical assistant experience preferred
- Clinic experience preferred
- Familiarity with medical records management and medical terminology is strongly preferred.
- Understanding of vital signs assessment and physiology knowledge is advantageous.
- Proficiency in optical systems and retail math will be beneficial for this role.
- Strong communication skills with the ability to work effectively in a team-oriented environment.
- Attention to detail, organizational skills, and a commitment to providing excellent patient care.
Responsibilities
- Perform preliminary eye exams and tests, including measuring visual acuity and assessing ocular health.
- Assist the optometrist during examinations by preparing patients and explaining procedures.
- Maintain accurate medical records and documentation of patient information.
- Manage appointment scheduling and patient flow to optimize office efficiency.
- Educate patients on proper contact lens care, eyewear options, and post-examination instructions.
- Interpret insurance benefits and calculate correct patient responsibility amounts.
- Make optical lens recommendations in accordance with the Optometrist's exam findings and recommendations.
- Deliver exception customer service.
- Patient education on eyewear.
- Ensure the cleanliness and organization of examination rooms and equipment.
- Utilize electronic health record systems such as Epic for patient management.
- Collaborate with team members to enhance the overall patient experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
