Front Desk

HealthCARE Express • North Little Rock, AR

5d • $15

About The Position

Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team. As the face of the company, this front desk position plays a critical role in our organization and patient care.

Requirements

• Strong organizational skills
• Strict confidentiality
• Effective communication
• Exceptional customer service
• Familiarity with clinical office operations
• Basic computer systems

Responsibilities

• Greeting patients
• Verifying patient information
• Providing assistance to patients
• Answering phone calls
• Ensuring clinic forms are replenished
• Maintaining accurate payment records for patient accounts
• Scanning patient information
• Verifying insurance
• Maintaining confidentiality in line with HIPAA regulations
• Addressing patient concerns in a timely manner
• Working professionally with both patients and medical staff
• Remaining flexible for cross-training opportunities
• Taking on tasks outside the usual scope of practice

Benefits

• Health Insurance
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Critical Illness
• Benefit Time Off
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees