Front Desk Supervisor

Marriott International • Stuart, FL

8d

About The Position

The Marriott Hutchinson Island is seeking to add an exemplary Front Desk Leader to our amazing team of front desk associates. The position requires the professionalism, experience and hospitality of a true leader who LOVES and is passionate about our Guests, our Brand and our Team!

Responsibilities

• Provide the highest quality of service to the guests at all times.
• Check guests in and out efficiently, in a friendly and proficient manner.
• Handle guest phone inquiries, mail and messages, per established procedures.
• Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
• Take reservation requests efficiently.
• Answer switchboard ( PBX ) in accordance with standards of proper telephone etiquette.
• Block rooms and handle special requests.
• Monitor room availability and offer FOM, Rooms Director and GM assistance when needed.
• Handle safe deposits by guests per established procedures.
• Keep lobby and desk area clean and presentable.
• Have a thorough knowledge of emergency and security procedures.

Benefits

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K, tuition assistance, discounted room rates at Concord managed properties as well as Marriott Brand hotels, training & development and career advancement opportunities, cafeteria benefit, free parking and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees