Bilingual Front Desk Receptionist (Chicago Heights)

DENTAL DREAMS•Chicago Heights, IL

18h•Onsite

About The Position

Dental Dreams LLC in Chicago Heights, IL is hiring Front Desk Receptionists to join their talented and dedicated team. This position focuses on scheduling appointments, assisting with operational goals, and providing excellent service to patients. The ideal candidate will be bilingual (Spanish), possess great customer service skills, and have a passion for helping others. Dental Dreams LLC is a dynamic, growing company with offices in multiple states, dedicated to providing high-quality dental services in first-class facilities to people in underserved communities. The company emphasizes delivering the highest level of patient satisfaction in modern facilities, with a talented and dedicated staff being the cornerstone of their success. They are also interested in training individuals seeking to become Dental Assistants and/or Office Managers.

Requirements

Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans