Front Desk Receptionist (Bilingual Spanish)
About The Position
We’re looking for a friendly, detail-oriented, Spanish speaking professional to be the welcoming face of our primary care clinic. As a Front Desk Coordinator, you’ll play a vital role in creating a smooth and positive experience for our patients—from the moment they walk in, to managing their appointments and supporting the care team. If you thrive in a fast-paced environment, love helping others, and are passionate about making a difference in a healthcare setting, we’d love to meet you! Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team
Requirements
- MUST BE fluent in Spanish
- Minimum 1 year of experience working at the front desk of a hospital or clinic
- Strong communication skills; comfortable interacting with patients, staff, and providers
- Proficient in handling phone calls, messages, and front desk coordination
Nice To Haves
- Work experience at the Front Desk of an outpatient primary care or specialty clinic
- Experience using electronic health record (EHR) systems for scheduling and patient updates
- Familiar with HIPAA regulations and maintaining patient confidentiality
Responsibilities
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
- Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
- Provide basic and accurate information in-person and via telephone/email
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and data entry as requested
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills
- Be able to prioritize workload while remaining flexible
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
- Perform other clerical duties such as filing, photocopying, transcribing and faxing
- Other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
