Front Desk Receptionist

Highlands Ranch • Littleton, CO

32d • $16 • Onsite

About The Position

Floyd's 99 Barbershop in Highlands Ranch, CO needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist . If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more! At Highlands Ranch East Quebec, Floyd's 99 Barbershop is more than just haircuts – it's a community of fresh styles, positive energy, and a team that's like family. We're passionate about our work, infuse fun into everything we do, and ensure every client walks out looking sharp and feeling amazing. With a strong 'people first' philosophy, we foster a culture that nurtures creativity, fosters skill development, and propels careers forward. If you crave continuous learning, a supportive environment, and a place to showcase your talent, Floyd's 99 is the place for you. Apply today and join our vibrant team! You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Engaging with customers
• Answering phone calls
• Responding to questions
• Informing customers about our various offerings
• Upselling products or treatments
• Scheduling appointments
• Providing cost estimates as requested
• Taking staff messages
• Helping with general cleaning

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed