Professional Front Desk Receptionist (Client-Facing, Administrative Support)

Carolina Family Estate Planning•Cary, NC

8h•$18 - $20•Onsite

About The Position

Are you a Front Desk Receptionist or administrative professional with at least two years of experience in a client-facing office role? Do you take pride in being the first friendly, professional point of contact while also keeping the administrative details running smoothly behind the scenes? Carolina Family Estate Planning is seeking a Front Desk Receptionist to serve as the welcoming face of our firm and provide essential administrative and operational support to our attorneys and staff. If you enjoy working with people, staying organized, and contributing to a professional team environment, we invite you to explore a career with us. Compensation and Benefits Overview This position offers an hourly pay range of $18-$20 per hour , commensurate with experience, and is classified as non-exempt . In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance coverage, matching contributions to tax-deferred retirement savings, and paid time off accrued from Day One. We also provide 12 paid holidays annually and offer comprehensive estate planning services as an employee benefit. Company Overview Carolina Family Estate Planning is a distinguished woman-owned law firm based in Cary, NC, dedicated to empowering individuals and families through education, comprehensive estate planning, estate administration, and related legal services. Our firm is guided by core values of integrity, proactivity, accountability, teamwork, innovation, and a commitment to personal and professional thriving. These values have helped us become one of the fastest-growing law firms in the country, year after year. We are proud of the culture we've built and the meaningful work we do for our clients. A Day in the Life As a Front Desk Receptionist, your day begins by ensuring the front office is welcoming, organized, and ready to support both clients and staff. You will greet clients and visitors, answer and route phone calls, manage scheduling needs, and support daily administrative operations. Throughout the day, you'll assist attorneys and staff by preparing correspondence, organizing and maintaining documents, and completing printing and assembly of client materials. You'll work closely with team members to keep workflows moving smoothly and ensure clients feel supported, informed, and confident in their experience with our firm. This role is ideal for someone who enjoys balancing client interaction with detailed administrative work and who takes pride in being dependable, professional, and organized.

Requirements

Minimum of 2 years of experience in a receptionist, administrative, or client-facing office role
High school diploma or equivalent required
Strong customer service and communication skills
Highly organized with strong attention to detail
Comfortable using standard office technology, including phones, computers, printers, and scanners
Professional demeanor and ability to maintain confidentiality at all times

Nice To Haves

Computer proficiency, prefer Google Workspace experience

Responsibilities

greet clients and visitors
answer and route phone calls
manage scheduling needs
support daily administrative operations
assist attorneys and staff by preparing correspondence
organizing and maintaining documents
completing printing and assembly of client materials
work closely with team members to keep workflows moving smoothly
ensure clients feel supported, informed, and confident in their experience with our firm