Front Desk Receptionist
About The Position
We are looking for a front office receptionist to join the HealthWorks Medical team @ our Occupational Medicine clinic location in Paducah, KY. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking is essential for this position. Why Join HealthWorks Medical? At HealthWorks Medical, we are committed to providing exceptional patient care and fostering a positive, collaborative work environment for our team. As a Front Desk Receptionist, you’ll support our mission while gaining valuable experience in a dynamic healthcare setting.
Requirements
- Proven work experience as a Receptionist (preferred)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Nice To Haves
- Medical office: 1 year (Preferred)
- Clerical or Administrative: 1 year (Required)
Responsibilities
- Greet patients professionally at the check-in window
- Check patients in at their appointments - verify all demographic info is correct
- Scanning and updating patient demographics into EMR Managing all medical record requests
- Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self Scheduling patient appointments
- Calling and rescheduling patient appointments according to the provider schedules
- Mailing lab and diagnostic results to patients
- Reconciling lab results in the EMR to the appropriate patient chart
- Sorting incoming mail to the appropriate location
- Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location
- Other duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Dental Insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
