Front Desk Receptionist

Rest Haven Homes • Grand Rapids, MI

13d

About The Position

We are looking for an outgoing, positive, and friendly individual to join our team as a Front Desk Receptionist. The ideal candidate enjoys welcoming visitors and providing excellent customer service through positive and professional interactions. Established in 1941, we serve over 100 residents in a warm, faith-rooted community on six peaceful acres in northeast Grand Rapids. Whether in independent apartments or our licensed Memory Care unit, our residents are cared for with dignity, purpose and love. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• Availability to work required schedule above.
• Professional demeanor and appearance.
• Ability to remain calm and friendly in a busy environment.
• Reliable, punctual and able to work independently.
• Strong communication and interpersonal skills.

Nice To Haves

• 2+ years of experience in a customer service or front desk role.
• 5+ years of experience using computers.

Responsibilities

• Greet guests warmly and professionally, ensuring each visitor feels welcomed.
• Answer and direct incoming calls with a positive and helpful attitude.
• Assist and interact with Residents with compassion, patience and respect.
• Sort and deliver incoming mail.
• Keep the reception area neat, clean and organized at all times.
• Maintain confidentiality and handle sensitive information appropriately.
• Prioritize and manage multiple tasks efficiently.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed