Front Desk Receptionist (Dermatology) Raleigh, NC

Anne Arundel Dermatology•Raleigh, NC

1d•Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and to each other, guided by values of Patient First, Caring, Accountability, Trust, One Team, and Growth. Founded over 50 years ago, our mission is to deliver the highest quality and full spectrum of medical, surgical, and esthetic skin care services. We have assembled a fine group of dermatologists across 250+ clinicians and 110+ locations in 7 states, and we are actively growing our team. We are committed to continuous training and education for our physicians and staff, staying updated on the latest developments in dermatology, including research, treatments, medications, and prevention methods. We offer new associates intensive hands-on training and long-term career growth opportunities from within. We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks. The Front Desk Receptionist is responsible for greeting patients and completing their check-in and check-out process. The Receptionist will enter new patient information into the computer and review patient charts for accuracy and verification, ensure all signatures have been obtained, and collect payments as necessary.

Requirements

High School Graduate or GED (required).
Excellent customer service and communication skills.
Knowledge of HIPAA standards.
Must be able to manage multiple tasks simultaneously.
Excellent organizational and time management skills.
Ability to function well in a fast-paced and at times stressful environment.
Detail-oriented.
Working knowledge of multi-line phone system.
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
Intermediate computer skills and experience in EMR utilization.
Fluent in English.
Ability to sort and file materials correctly alphabetically or numerically.
Ability to travel to and provide coverage for other local offices as-needed.

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
Previous experience in Dermatology (preferred).

Responsibilities

Greet each patient in a pleasant and professional manner.
Screen calls, schedules appointments and referrals.
Take accurate, concise phone messages.
Enter complete patient demographics when making appointments.
Evaluate chart data to verify all information has been received, completed and signed.
Check-in and check-out patients.
Track patients in the reception area and communicate with patients as needed.
Proactively collect patient payments.
Update product inventory weekly.
Always treat patients with dignity and empathy.
Fulfill inventory orders.
As closer – run end of day reports & balance payment totals.
Distribute incoming reports and correspondence in patient charts.
Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assist other staff as needed.
Other duties assigned as deemed necessary by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume