Front Desk Receptionist

EDMONDS DENTAL PROSTHETICS INC•Springfield, MO

20d•$18 - $20•Onsite

About The Position

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and vendors at our dental lab. This role is responsible for creating a welcoming environment, managing incoming communications, and providing administrative support to ensure smooth daily operations.

Nice To Haves

High school diploma or equivalent.
Previous experience in a receptionist or customer service role.
Professional appearance and demeanor, adhering to company standards.
Strong interpersonal and communication skills with the ability to build positive relationships.
Customer service-oriented mindset.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency with basic office equipment and computer applications.
Commitment to confidentiality and ethical business practices.
Ability to lift up to 20 lbs.
Ability to sit or stand for extended periods.
Frequent use of hands, wrists, and fingers for repetitive tasks.

Responsibilities

Answer, screen, and forward incoming calls using a multi-line phone system.
Provide accurate information, take messages, and route calls appropriately.
Greet and assist visitors in a professional and friendly manner.
Assist with filing, record maintenance, and general office organization.
Prepare and distribute case plan flags, signage, and other materials.
Ensure the lobby and reception area remain clean, organized, and welcoming.
Perform additional tasks as assigned to support the team and organizational goals.
Work in a safe manner and comply with all safety protocols.
Report unsafe conditions to supervisors or management.
Wear required personal protective equipment (PPE).
Maintain a clean and orderly work area.
Actively participate in team meetings and provide timely feedback.
Understand and leverage organizational synergies.
Collaborate effectively across departments and utilize available resources.
Act with integrity and treat others with respect.
Model behavior consistent with Edmonds Dental Prosthetics’ values.
Communicate effectively with internal and external stakeholders using appropriate methods and technology.
Build and maintain strong customer relationships.