Front Desk Receptionist
About The Position
Progressive Directions, Inc. (PDI) is a nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities. Guided by our mission of Pride, Dignity, and Independence, we provide programs and services that empower people to live full and meaningful lives. We are currently seeking a friendly and professional Front Desk Receptionist to join our team. This person will be the first point of contact for visitors, staff, and the community, helping us create a welcoming environment while providing excellent customer service.
Requirements
- Education: High school diploma or GED required.
- Experience: Prior receptionist experience preferred.
- Skills: Professional appearance and demeanor
- Skills: Strong communication and interpersonal skills.
- Skills: Ability to read, write, and draft simple correspondence.
- Skills: Basic math and problem-solving abilities.
- Skills: Strong organizational skills
- Skills: Ability to multitask in a fast-paced environment.
- Other Requirements: Professionalism, discretion, and confidentiality.
- Other Requirements: Ability to sit, stand, walk, and occasionally lift up to 50 lbs.
Responsibilities
- Operate a multi-line phone system; transfer calls, take and deliver accurate messages promptly.
- Greet visitors, determine their needs, and direct them appropriately.
- Provide general information regarding the agency’s location, services, and staff.
- Receive, date-stamp, sort, and route incoming mail and packages.
- Perform clerical tasks such as filing, scanning, copying, and preparing mail.
- Maintain a clean, organized reception area.
- Assist with projects and tasks as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
