Front Desk Receptionist

Glendale Realty Services Group•Tonawanda, NY

15d

About The Position

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you are passionate about providing excellent support and thrive in an office environment, we encourage you to apply!

Requirements

Experience in front desk, reception, or customer service roles preferred.
Strong interpersonal and customer service skills with a focus on creating a positive experience for clients.
Excellent communication/phone etiquette and ability to interact effectively with diverse individuals.
Computer Proficiency with Microsoft Office Suite and related software.
Proficient in using phone systems and handling multiple calls efficiently.
Ability to work independently while also being a collaborative team member in an office setting.

Responsibilities

Greet and welcome clients and visitors in a professional manner.
Manage incoming phone calls, utilizing effective phone etiquette to assist callers, take messages, or direct them to the appropriate personnel.
Handle incoming and outgoing mail and email correspondence.
Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
Assist with administrative tasks such as filing, data entry and record management.