Front Desk Receptionist

AICA Orthopedics, P.C. • Stone Mountain, GA

16h • Onsite

About The Position

Front Desk Receptionist - Front Desk Float (Cross-Training to Therapy Tech) AICA Orthopedics |Stone Mountain, GA | Full-Time Join Georgia's Leading Orthopedic Practice! Unique opportunity: Medical Receptionist role with cross-training as Therapy Technician. Perfect for professionals seeking healthcare career growth.About AICA: 25+ years serving Georgia with 21 locations. Growing team of 400+ professionals specializing in injury recovery and orthopedic care. What You'll Do: Medical Receptionist Duties: Greet patients and schedule appointments Verify insurance and process payments Manage patient records (EMR systems) Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): Assist chiropractors with patient treatments Guide patients through therapeutic exercises Document patient progress and responses Maintain clean treatment areas

Requirements

• 2+ years medical front desk experience (required)
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Nice To Haves

• Bilingual Spanish (highly valued)
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

Responsibilities

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team
• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Benefits

• Competitive salary based on experience
• Full benefits: Medical, dental, vision, 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED