Front Desk Receptionist - Scheduling Coordinator
About The Position
Summary of Position: The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Key Benefits: In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.
Requirements
- Understanding of best practices in the industry as it relates to schedule coordination and patient intake
- Excellent customer service experience
- Have excellent written and oral communication skills
- Compassion and high level of service for our patients, parents, and staff
- Integrity, always doing the right thing
- Dependable, reliable to be at work when scheduled
- Attention to detail
- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
- Professional manner and appearance at all times
- Computer skills: Microsoft office and Web Browser
- Telephone skills: Proper telephone etiquette and information gathering skills
- High-School Diploma Required
- 1-3 Years Relative Experience
Responsibilities
- Schedule, authorize and send pertinent medical records/orders for appointments
- Maintain a positive and friendly attitude and deliver excellent customer service to patients
- Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
- Be receptive to training and coaching on best practices
- Maintain an organized working space
- Coordinate with other team members and doctors as needed for scheduling issues or questions
- Other duties as required as they relate to the position
Benefits
- monthly bonus opportunities
- Medical/Rx, Dental, and Vision coverage
- a retirement plan (401-k) with a percentage match
- flexible spending accounts
- health savings accounts
- an employee assistance program
- several other benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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