Front Desk Receptionist / Scheduler

The US Oncology Network•Chaska, MN

3d•$20 - $27•Onsite

About The Position

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference. Come join this dynamic team who is passionate about providing exceptional care to our patients. Why Work for Us? We offer a competitive benefits package that includes - Medical Dental Vision Life Insurance Generous Paid Time Off (PTO) Free Short-term and Long-term Disability Coverage 401k plan with company contribution Wellness program that rewards you practicing a healthy lifestyle Tuition Reimbursement Employee Assistance Program and Discount Program to some of your favorite retailers Free Parking Career Growth and Development Supportive Team and Resources

Requirements

High School Diploma or Equivalent is Required
Basic Computer Skills
Ability to Multi-task
Can Successfully Prioritize Tasks
Strong Organizational Skills
Ability to work Independently and Collaboratively
Self-Starter
Versatility
Strong Customer Service Skills
Detail-Oriented

Nice To Haves

Previous healthcare experience strongly desired
Use of electronic medical record systems and electronic scheduling systems is strongly desired

Responsibilities

Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
Collects co-pays, deductible and other out of pocket amounts at time of visit.
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front office.
Prepares correspondence, memos, forms and other typing as requested by supervisor.
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.

Benefits

Medical
Dental
Vision
Life Insurance
Generous Paid Time Off (PTO)
Free Short-term and Long-term Disability Coverage
401k plan with company contribution
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance Program and Discount Program to some of your favorite retailers
Free Parking
Career Growth and Development
Supportive Team and Resources