Front Desk/Membership Sales Associate

Scenthound Birmingham, MI • Birmingham, MI

7d • $16 - $20

About The Position

The front desk sales associate is a vital position at Scenthound requiring exceptional customer service, sales and organizational skills. Also includes cross-training in other positions within the dog wellness business.

Requirements

• Customer service experience (retail, restaurant, hotel, gym)
• Strength to lift up to 70 pounds; stamina to stand for long periods of time
• Reliable transportation
• Willingness to work in a smoke-free environment

Responsibilities

• Drive membership sales through health and wellness education
• Prioritize dog wellness and safety
• Uphold quality standards through hands-on participation, employee audits, and training
• Promptly and accurately communicate information from upper management to your team
• Identify when/ where help is needed and provide assistance to keep Scenter on schedule
• Assist in the creation of an environment conducive to teamwork, open communication, and Scenthound values
• Manage client expectations; resolve customer concerns
• Ensure the safety of dogs and team members at all times
• Adhere to Scenthound sanitary and cleaning practices
• Cross-Train in other positions such as dog care and bathing

Benefits

• Free services for your dog
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Competitive hourly base pay + tips ranges from $16.00 to $20.00 per hour based on experience level
• Merit-based pay increases
• Complimentary service membership for your pup!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees