Front Desk Guest Ambassador/Tech Assistant Full-time
About The Position
Precision Imaging Centers is expanding and looking for compassionate, detail-oriented individuals to join our Orlando team. This hybrid role combines front desk guest ambassador responsibilities with hands-on support for MRI technologists, offering a unique opportunity to grow your healthcare career while making a meaningful impact on every patient experience. Radiology background and/or experience with MR Imaging is strongly preferred. As a Front Desk Guest Ambassador / MRI Tech Assistant, you’ll be the first point of contact for patients and a vital support member for our imaging team. You’ll help ensure smooth administrative and clinical operations, promote available services, and assist technologists with MRI procedures while maintaining a welcoming, patient-focused environment.
Requirements
- High school diploma or equivalent required; Bachelor’s degree preferred
- Experience in customer service, hospitality, or patient care is a plus; clinical training provided
- Strong verbal, written, and interpersonal communication skills
- Ability to multitask and work in a fast-paced healthcare setting
- Physical ability to stand/sit for extended periods and occasionally lift up to 25 lbs
Nice To Haves
- Radiology background and/or experience with MR Imaging is strongly preferred.
Responsibilities
- Greet patients warmly and provide a positive first impression
- Manage patient registration, update insurance and personal information
- Schedule appointments and handle phone inquiries efficiently
- Process payments and maintain accurate financial records
- Educate patients on available services and encourage feedback and reviews
- Maintain a clean, organized, and inviting reception area
- Assist MRI Technologists in preparing patients for imaging procedures
- Ensure patient safety, comfort, and proper positioning during exams
- Perform IV starts as needed (training provided for qualified candidates)
- Maintain and restock MRI equipment and clinical areas
- Support documentation and workflow to optimize center efficiency
Benefits
- Medical, Dental, and Vision insurance
- 401(k) plan
- Short-Term and Long-Term Disability coverage
- Company-paid Group Life Insurance
- Paid Time Off (PTO)
- Competitive pay with bonus opportunities
- Recognition & referral bonuses
- Growth and advancement opportunities
- Work-Life balance with a consistent 3x12 schedule
- Great Place to Work® certified
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
