Front Desk Coordinator

Garramone Plastic Surgery • Fort Myers, FL

13h • Onsite

About The Position

At Garramone Plastic Surgery, the mission is to unite patients with their cosmetic goals. For over 20 years, Dr. Garramone and his experienced staff have been crafting elegant results, focusing on detail to enhance patients' natural looks using state-of-the-art technology and cutting-edge surgical techniques. The front desk coordinator focuses on administrative duties while creating a welcoming environment for patients. This position involves working with the front office team to answer incoming calls promptly and professionally, performing data entry, scanning, and assisting with other daily office functions.

Requirements

• Positive, outgoing and friendly attitude
• Excellent communication skills
• Experience with Microsoft Office (Word, Excel, Outlook)

Nice To Haves

• Prior experience in a cosmetic/plastic surgery setting
• Experience with Nextech EMR

Responsibilities

• Greets and welcomes patient
• Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff
• Checking patients in and out for their appointments
• Ensures a positive experience for each patient through excellent customer service practices
• Oversees entry of patient data in Nextech (EHR System)
• Captures contact information for prospective patients and generates leads
• Collects payments for services and products
• Educates patients on MedSpa services offered
• Answers phones and effectively communicates with patients on their inquiries
• Maintains a clean and organized front desk area
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Benefits

• Health, dental, vision, and life insurance
• Disability coverage (short-term and long-term)
• Supplemental insurance
• Pet insurance
• 401(k) Plan with company match
• Paid Time Off
• 9 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees