Front Desk Coordinator
About The Position
Legacy Behavioral Health Center, Inc. is a community mental health center that has been serving residents of Martin, Okeechobee, St. Lucie, Indian River and Brevard Counties since 2005. We are committed to improving the quality of life and level of performance of emotionally and behaviorally challenged children, adolescents, families and adults through an array of diverse services. We are currently seeking a Bilingual (Spanish/English) Front Desk Coordinator for our office in Port Saint Lucie / St. Lucie County ! In Person Under Supervision, the Front Desk Coordinator is responsible for the overall management of the front desk, processing of incoming clients, providers, and staff members.
Requirements
- Minimum of High School or Equivalent
- Current CPR Certification
- Bilingual (English/Spanish)
- Medical Assistant Certificate
Responsibilities
- Scheduling and processing appointments for outpatient, psychiatric, and psychological departments
- Assisting with Prior Authorizations when needed
- Assisting clients with filling out client information forms when needed
- Collecting co-payments for clients and submitting cash and checks to Finance Assistants on a daily basis
- Effectively communicating with clients, doctors, clinical staff, referral sources, and providers
- Re-directing questions and concerns to the appropriate departments
- Directing incoming calls to the appropriate departments
- Ensuring clients’ confidentiality at all times
- Maintaining a welcoming and professional demeanor
- Following medical guidelines when taking vitals signs
- Entering data as required in the database system
- Generating correspondence and/or invoices as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
