Front Desk Coordinator

U.S. Oral Surgery Management•Bellingham, WA

15d•$23 - $26•Onsite

About The Position

We are seeking an Office Administration/Patient Care Coordinator/Accounts Receivable with excellent people skills and strong organizational talents to assist in the business functions of the office. This person will provide patients with exceptional customer service, while working hand in hand with referring dental and medical professionals. We are looking for a true team player that wishes to contribute to an optimal work environment for patients, employees and colleagues.

Requirements

Great organizational and time management skills.
Excellent written and verbal communication skills.
The ability to provide excellent patient care, even under stressful circumstances.
General knowledge of EMR systems, medical/dental charting, and health services.
Knowledge of dental treatment presentation and reception duties
Consistent professionalism in appearance and attitude.
Ability to present our office in a friendly, positive, and professional manner.
Possess a strong work ethic while taking pride in completing tasks in an efficient and timely manner
Computer Skills and ability to learn new technologies with ease.
High School Diploma or Equivalent
BLS Certification
Hepatitis B Vaccination & Titer
TB Vaccination & Titer

Responsibilities

Performing administrative tasks such as appointment scheduling, charting, filing, clearance requests and coordinating with other offices.
Adhering to OSHA, HIPAA, ADA and all Washington State Regulations and guidelines.
Greeting patients upon arrival, posting charges and payments, billing, and answering phones.
Manage referrals and patient chart documents.
Maintain ideal patient flow throughout the day with efficient scheduling of procedures
Assist with marketing activities, including occasional visits to referring offices, event planning, and tracking referral relationships
Monitoring email and text messages
Communicating with referring offices, insurance companies, outside contractors, etc.
Confirming insurance eligibility and benefits
Maintaining office cleanliness
Providing excellent patient care at all times.