Front Desk Coordinator

Terra Green Landscapes Inc•Concord, NC

just now

About The Position

Do you have a warm personality that is clearly evident during in-person interactions with visitors or clients calling in? Do you thrive in a warm and positive environment where there is a defined process and your role requires someone with a friendly and approachable style? Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow through? Do you consider yourself someone who is highly organized and has an attention to detail? Terra Green is a growing, full-service landscape company providing comprehensive services—including commercial landscape maintenance, design-build, irrigation, and enhancements—across the Charlotte-metro region. We are seeking a Front Desk Coordinator to be the welcoming and professional first impression of our company. This highly organized, detailed, and personable individual will manage all incoming communications and visitors. Key responsibilities include professionally greeting and directing clients, vendors, and applicants; managing essential office organization, including filing and scheduling services; and playing an instrumental role in enhancing our positive company culture and services. This is a full-time position.

Requirements

Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to work individually and as a team
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred
Attention to detail and accuracy in data entry and financial reconciliation
Ability to handle confidential information with professionalism
Strong customer service skills and a friendly, professional demeanor
Valid driver’s license
Ability to lift to 25 pounds (for office supply and delivery handling)
Reliable attendance and punctuality
Bi-lingual preferred but not required
Associate’s degree in business administration, Office Management, or a related field required (or equivalent combination of education and experience)
1–3 years of administrative, clerical, or front desk experience preferred

Nice To Haves

Bi-lingual preferred but not required
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred

Responsibilities

Greet, assist guests, and handle walk-in visitors promptly and courteously
Answer and direct calls, take messages, and resolve customer inquiries and feedback efficiently and courteously
Oversee office upkeep by ordering supplies, managing the office supply budget, maintaining a neat and organized front office area, and keeping storage closets orderly
Order and maintain inventory of kitchen and cleaning supplies
Ensuring filing systems are up to date
Schedule, modify, and manage specified service appointments to ensure timely and efficient operations
Handle incoming and outgoing mail, sorting and distributing correspondence
Assist departments with administrative tasks, receiving and logging deliveries
Perform general clerical tasks such as filing, photocopying, scanning, and updating records
Assist in the preparation of new hire orientation as needed
Handle vehicle registrations and related documentation at the DMV for company vehicles
Assist accountant with accounts receivable and by reconciling corporate credit cards
Processing payments, verifying insurance, or handling check-ins/check-outs
Assist with company events and initiatives as needed