Front Desk Coordinator

LIGHTSHARE BEHAVIORAL WELLNESS & RECOVERY • Sarasota, FL

1d

About The Position

Provides office services by following administrative systems, procedures and policies

Requirements

• High school diploma or equivalent
• General office experience including copying, filing, light typing
• Strong people skills to provide excellent internal and external customer service

Responsibilities

• Welcomes clients and visitors by greeting clients and visitors in person or on the telephone; answering or referring inquiries.
• Optimizes client satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps client appointments on schedule by notifying service provider of client’s arrival; reminding service provider of delays.
• Ensures availability of treatment information by filing and retrieving client records.
• Maintains client accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting client charges; controlling credit extended to clients; filing, collecting and expediting third-party claims.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders, verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting work results; accurately completes required paperwork procedures.
• Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
• Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED