Front Desk Coordinator

U.S. Oral Surgery Management • Temple, TX

1d • Onsite

About The Position

Austin Oral Surgery is seeking a dynamic and dedicated Front Desk Office Coordinator to join their top-tier Oral Surgery Practice in Temple, TX. This role offers a rewarding environment for high-performing team members focused on exceptional patient care and making a meaningful impact on patient experiences and practice efficiency. The company, US Oral Surgery Management (USOSM), is a dynamic and forward-thinking organization comprised of best-in-class Oral and Maxillofacial practices. They emphasize teamwork and collective success, with every member contributing to their shared mission of fueling innovation and clinical excellence, while driving worthwhile outcomes for their practices. Their POWER Values (Passion for Patient Care, Outstanding Results, Winning Attitude, Embracing Continuous Improvement, Respect for Self and Others) form the foundation of their ability to deliver exceptional healthcare experiences and achieve sustainable growth. The job description notes that duties, responsibilities, and activities may change at any time with or without notice, and reasonable accommodations may be made for individuals with disabilities.

Requirements

• Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Completion of high school or equivalent is required.
• Proven administrative experience with a track record of growth or improvement within previous positions.
• Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Experienced with customer service techniques, ensuring a superior patient experience.
• Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Nice To Haves

• Previous oral surgery, dental, or medical experience is preferred.

Responsibilities

• Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and ensure all necessary preparations are made.
• Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees