Front Desk Coordinator

New York Family Dentistry • New York, NY

5h • $18

About The Position

Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience!

Requirements

• High school diploma or equivalent.
• Experience as a dental receptionist or in a similar administrative role (preferred).
• Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
• Strong communication and customer service skills, with a patient-first attitude.
• Excellent organizational and multitasking abilities to manage a busy front office.
• Ability to work collaboratively while independently handling patient interactions.

Responsibilities

• Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental).
• Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly.
• Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
• Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
• Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
• Confirm appointments and provide pre- and post-treatment instructions to patients.
• Keep the front office organized and welcoming, ensuring a professional and friendly patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED