Front Desk Coordinator
About The Position
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
- Positively influence patients, coworkers, referring offices, and the practice as a whole.
- Completion of high school or equivalent is required.
- Proven administrative experience with a track record of growth or improvement within previous positions.
- Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Experienced with customer service techniques, ensuring a superior patient experience.
- Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
- Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Nice To Haves
- Previous oral surgery, dental, or medical experience is preferred.
Responsibilities
- Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
- Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
- Assist with scheduling surgeries and ensure all necessary preparations are made.
- Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
