Front Desk Coordinator
About The Position
We are seeking a highly organized and personable Front Desk Coordinator to join the team in our West Greenville office. This position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily operations of our front office. The ideal candidate is dependable, professional, and excels in a fast-paced, patient-focused environment. We’re proud to have been recognized as a Top Workplace in South Carolina in 2023, 2024, and 2025. Position Specifics: Location: West Greenville Clinic (149 Commons Way, Greenville, SC 29611) Schedule: Monday-Thursday, 7:30AM-4:30 PM; Friday, 7:30AM-1:00PM
Requirements
- High school diploma or equivalent required.
- 1+ years of experience in a medical, behavioral health, or customer-facing office setting preferred.
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and stay organized under pressure
- Professional demeanor and ability to maintain patient confidentiality
Nice To Haves
- Experience with EMR systems preferred.
Responsibilities
- Greet patients warmly and check them in for appointments
- Verify demographic information and confirm appointment details
- Answer and direct phone calls, voicemails, and patient messages
- Monitor provider schedules and assist with appointment coordination
- Maintain a clean, organized, and professional front office environment
- Route financial or insurance-related inquiries to the billing department
- Coordinate with clinical and administrative teams to support overall patient experience
Benefits
- Competitive Pay - $18-25/hour
- Paid Time Off (PTO) – Earned per hour worked
- Sick Time- 40 hours per year
- Paid Company Holidays – 5 days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving)
- Paid End-of-Year Break (Dec. 24-Jan. 1) – office-wide closure for the holidays to rest and recuperate.
- Medical, Dental, and Vision Insurance – Company Contributed
- Short-Term and Long-Term Disability Insurance – 100% Company Covered
- Life Insurance Policy – 100% Company Covered
- 401K with Employer Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
