Front Desk Coordinator

Dental365 • Springfield, OH

8h • Onsite

About The Position

At Dental365, we are dedicated to transforming the patient experience in dentistry by focusing on patients and providers. We have grown into a prominent, dentist-led dental organization, serving hundreds of thousands of patients. The Front Desk Coordinators are vital to shaping the patient experience and upholding our standard of care. We offer a modern practice environment equipped with cutting-edge technology, designed for superior care and comfort. Our culture is warm and supportive, emphasizing health over sales, without the pressure of production quotas, and we actively encourage and support career growth. Dental365 is an Equal Opportunity Employer that values diversity and promotes an inclusive work environment where all differences are respected.

Requirements

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
• All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees