Front Desk Coordinator
About The Position
Are you someone who thrives in a fast-paced, people-focused environment and enjoys making a meaningful impact on others’ well-being? Our client, a busy and well-established acupuncture center, is seeking a Front Desk Coordinator to be the welcoming face of their practice. If you have strong customer service skills, enjoy staying organized, and are open to holistic health, this could be a great long-term fit. In this role, you’ll serve as the front line of a busy acupuncture practice, supporting both patients and practitioners. You’ll manage scheduling, patient flow, and administrative tasks while helping create a welcoming and organized environment. With a high volume of patients seen daily, this role is very fast-paced and highly rewarding for someone who enjoys staying busy and engaged.
Requirements
- Strong customer service experience (retail or service background is a plus)
- Comfortable working in a fast-paced, high-volume environment
- Experience with scheduling, multitasking, and staying organized
- Basic knowledge of QuickBooks or willingness to learn
- Clear communication skills and confidence in explaining payment options
- Interest in or openness to natural/holistic medicine preferred
Responsibilities
- Answer phones, schedule appointments, and manage a high-volume front desk
- Greet and room patients while ensuring a smooth daily flow
- Assist with onboarding new patients, including paperwork and payment explanations
- Enter daily invoice information into QuickBooks
- Maintain and organize patient paper files according to office procedures
- Provide excellent customer service and build rapport with returning patients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
