Front Desk Coordinator
About The Position
Southwind Oral Surgery is a patient-focused, fast-paced oral surgery practice dedicated to delivering exceptional care and service. As the practice continues to grow, they are looking for a dependable, detail-oriented Front Office Coordinator to join their team. This role is critical to ensuring a smooth and welcoming experience for patients and referring offices alike. The Front Office Coordinator is the face of the practice and plays a vital role in supporting both administrative and clinical functions. The ideal candidate will have dental insurance experience, excellent communication skills, and a strong ability to multitask in a professional environment. This is a full-time role Monday-Friday.
Requirements
- High school diploma or equivalent
- Strong knowledge of dental and medical terminology
- Experience managing multi-line phone systems
- Excellent organizational and communication skills
- Ability to work independently and as part of a team
Nice To Haves
- 1+ year of dental or medical reception experience
Responsibilities
- Generate accurate pretreatment estimates based on insurance benefits
- Schedule and confirm patient appointments
- Answer and manage a high volume of phone calls with professionalism
- Manage referrals from general dental and specialty practices
- Prepare and create patient charts with attention to detail
- Maintain up-to-date patient records and verify insurance coverage
- Collaborate with clinical and administrative team members to ensure efficient workflow
- Duties as the business deems fit
Benefits
- Health Insurance
- Dental and Vision Insurance
- 401(k) Retirement Plan
- Bonus Potential
- Continuing Education Opportunities
- Supportive and professional team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
