Front Desk Coordinator

GoodfireSan Francisco, CA
$50,000 - $65,000Onsite

About The Position

We’re seeking a Front Desk Coordinator to join our growing team! You’ll serve as the face of the company, creating a welcoming and professional environment for team members, candidates, and guests. This is not a passive, sit-back role- the front desk is the heartbeat of the office and every minute matters. This role is equal parts hospitality and operational excellence. You’ll anticipate needs before they arise, handle high-traffic, multi-guest situations, keep our visitor experience seamless, and help set the tone for our culture. You’ll work closely with our Operations team to elevate the overall employee experience, owning the details and stepping in wherever needed. We’re looking for someone who is kind, hospitable, detail-oriented, proactive, and ready to go above and beyond for anyone who steps foot into our office.

Requirements

  • 1-2 years of experience in a front desk, office coordination, or administrative role
  • Strong communication skills and a professional and welcoming presence
  • Strong email etiquette
  • High attention to detail and strong organizational skills
  • Ability to adapt to a busy environment
  • Basic tech fluency (Google Calendar, Google Mail, Slack, etc.)

Nice To Haves

  • Experience working in a fast-paced, early-stage startup environment
  • Experience supporting office operations, workplace coordination, or facilities management
  • Experience managing vendors, deliveries, or office logistic

Responsibilities

  • Serve as the first point of contact for team members, candidates, clients, and guests, creating a warm, professional and welcoming in-office experience
  • Maintain a clean, organized, and welcoming front desk and reception area
  • Manage guest check-in and visitor flow using tools such as Slack, Gmail, and a visitor management system
  • Coordinate incoming traffic to the office, including greeting visitors and directing them appropriately
  • Receive, sort, and distribute mail, packages, and deliveries with accuracy and efficiency
  • Coordinate food and catering deliveries for team meals and events
  • Partner with the Operations team to support day-to-day office needs and special projects as needed
  • Maintain consistent in-office coverage from 8:00AM - 5:00PM, Monday through Friday

Benefits

  • This role offers market competitive salary, equity, and competitive benefits.
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