Front Desk Coordinator

Rock Dental Brands • Lebanon, MO

67d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we're passionate about creating smiles that last a lifetime. We're looking for a talented and caring Front Desk Coordinator to join our team. If you're a motivated team player, we'd love to meet you!

Requirements

• High school diploma or equivalent
• 2 years of office experience preferred
• Proficient in basic computer systems and office software
• Strong organizational skills with attention to detail
• Excellent verbal and written communication
• Legible handwriting
• Ability to multitask and work efficiently under pressure
• Professional, respectful, and team-oriented attitude

Nice To Haves

• Customer-focused and welcoming
• Tech-savvy and proactive
• Able to work independently while supporting the broader team
• Positive, reliable, and kind with a commitment to patient care

Responsibilities

• Schedule and confirm patient appointments
• Maintain and update dental health records
• Verify insurance eligibility and assist with billing inquiries
• Manage patient accounts and documentation
• Provide friendly and professional customer service in person and by phone
• Support front desk operations, including restocking supplies and general housekeeping

Benefits

• Competitive Pay
• Career Growth Opportunities
• Paid Time Off & Holiday Pay
• Flexible Health Insurance Options
• 401(k) with Company Match
• Employer-paid pre-tax Health Savings Account with Employer Contributions
• Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives
• We will train the right individual for the job!
• And More!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees