Front Desk Clerk

Hilton Grand Vacations•Orlando, FL

13d

About The Position

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Full Time Front Desk Clerk to join our team at Cypress Pointe, a Hilton Vacation Club. Don’t miss out the chance to work in a wonderful environment! As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart. Here’s why you will love it here: Recognition Programs and Rewards A people-first culture Supportive Leadership Competitive hourly base pay Travel Discounts Program 401(k) program with company match Paid Vacation Day Program Paid Sick Days Employee stock purchase program. Tuition reimbursement programs Numerous learning and advancement opportunities

Requirements

Prior customer service and cash handling experience preferred.
Completion of high school or equivalent experience.
A professional demeanor.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Nice To Haves

Prior customer service and cash handling experience preferred.

Responsibilities

Check in and out Owners and Guests
Respond to guests requests.
Assists guests with reservations or change.
Generates invoices and collects payments.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Work as a team with co-workers to complete check lists and daily duties.
Prepares and consistently restocks the front desk with supplies.
Other duties as requested by your leader.