Front Desk Attendant (part-time)
About The Position
HealthFitness, a Trustmark company, is a leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Their work focuses on creating meaningful connections with each participant to help them move forward, fostering communities of health within the organizations they serve. As an employee, you will enjoy a variety of health and financial benefits, competitive pay, personal and professional support, training and development, and flexible employment opportunities. HealthFitness is looking for a part-time, 20 hpw, Front Desk Attendant to join the team at their corporate client site located in West Greenwich, RI. This role is ideal for a dependable professional with strong communication skills, keen attention to detail, and a passion for delivering exceptional service.
Requirements
- High School Diploma or GED required.
- Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
- Computer proficiency in MS Office including Word, Excel, and Outlook; and working knowledge of the member management system, databases, and tools.
Nice To Haves
- Previous customer service experience a plus.
Responsibilities
- Greeting, checking-in and assisting customers, provide program information services and membership information.
- Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
- Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
- Collects membership fees and performs related recordkeeping.
- Participates in membership drives to acquire new participants and enroll new participants.
- Laundry and locker rooms services.
- Maintains and updates participant and facility policies as appropriate.
- Educate participants on policies and procedures.
- Participate in internal programs and special events.
- Opening and/or closing duties.
- Other duties as assigned.
Benefits
- a variety of health and financial benefits
- competitive pay
- personal and professional support
- training and development
- flexible employment opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
