Front Desk Attendant

Mental Health Association of Oklahoma•Tulsa, OK

1d•Onsite

About The Position

The Front Desk Attendant at Altamont is responsible for administrative duties related to the general safety and security of a 41-unit apartment property.

Requirements

High School Diploma or GED required.
Experience with program housing and/or working with persons with mental illness preferred.
Strong interpersonal skills required, including setting, and enforcing appropriate boundaries with residents.
Knowledge of basic office equipment and technology required.
Ability to multi-task and prioritize duties required.
Adult CPR and First Aid certification preferred.
Current Tulsa City/County Health Department Food Handler’s permit required within 90 days of hire.

Nice To Haves

Experience with program housing and/or working with persons with mental illness preferred.
Adult CPR and First Aid certification preferred.

Responsibilities

Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
Makes interior and exterior checks of the premises.
Enforces all property and leasing rules.
Monitors incoming and outgoing guests.
Observes and reports resident behaviors.
Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
Receives and records resident payments for meal program and other fees.
May be required to assist with janitorial or kitchen duties when staffing is insufficient.
Responsible for knowledge of and compliance with Association policies and procedures
Works in cooperation with Resident Assistant Staff and Pool Staff on shifts where two staff are required to be on duty.
Creates and distributes incident reports as required.
Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.