Front Desk Associate (Part Time)
About The Position
Job Overview: The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents andâ¯guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently,â¯and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents andâ¯guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently,â¯and without direct supervision. and provide quality service to our customers.
Requirements
- Critical thinking, problem solving, judgement and decision-making abilities are necessary.
- Ability to maintain positivity and diplomacy in a fast-paced environment.
- Excellent organization, motivation and interpersonal skills.
- Critical thinking, complex problem solving, judgment and decision-making ability.
- Excellent customer service skills
- Ability to communicate and provide guidance.
- Ability to read, analyze and interpret technical procedures, leases and/or regulations
- Ability to work under usual office conditions.
- Ability to work at a personal computer as well as be on the phone for extended periods of time.
- Must be able to stand, sit, walk and occasionally climb.
- The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
- Physical demands include ability to lift up to 50 lbs.
- Ability to detect auditory and/or visual emergency alarms.
Responsibilities
- Greeting and directing residents, guests, and invitees
- Monitoring and controlling access to the building
- Handling deliveries and packages
- Stands, greets, and engages residents; checks guests and service providers in/out
- Monitoring the fire alarm emergency response system
- Resolving and following up on all complaints/issues
- Maintaining daily records and forms
- Follows safety procedures and strives to maintain a safe work environment
- Other duties as needed.
Benefits
- As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
