Part Time Front Desk Associate

Scenthound•Lakewood, CO

8d•$18 - $21

About The Position

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment

Requirements

Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment

Responsibilities

Drive membership sales through health and wellness education
Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer – responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager

Benefits

Flexible schedule
Opportunity for advancement
Training & development
Hourly PLUS TIPS, averaging $18-21/hour
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Complimentary service membership

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume