Front Desk Assistant

Softthink Solutions • Washington, DC

5d

About The Position

We are looking for a professional and well-organized Front Desk Assistant to manage reception and administrative support for our IT company. This role is critical in creating a positive first impression for clients, partners, and visitors while supporting daily office and coordination needs in a fast-paced tech environment.

Requirements

• Proven experience as a front desk assistant, receptionist, or administrative role
• Excellent communication and interpersonal skills
• Professional demeanor with a customer-first mindset
• Proficiency in MS Office, email systems, and basic scheduling tools
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and handle sensitive information

Nice To Haves

• Experience working in an IT or corporate office environment
• Familiarity with HR or office management processes
• Basic understanding of IT company operations or terminology

Responsibilities

• Greet clients, visitors, and vendors professionally and direct them appropriately
• Handle incoming calls, emails, and general inquiries
• Manage meeting schedules, conference rooms, and visitor coordination
• Maintain visitor records and follow company security protocols
• Coordinate with HR, Admin, and technical teams for internal communication
• Assist with onboarding logistics for new employees (ID cards, access coordination, etc.)
• Handle courier services, mail, and office supplies
• Support basic administrative tasks such as data entry, documentation, and filing
• Ensure reception and common areas are presentable at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed