Front Desk Assistant
About The Position
Under the direction of the Business Office Manager, the Front Desk Assistant interfaces with patients and families, physicians, vendors and staff. Admit patients and process their paperwork. Update patient demographics/information in system. Collect balances due and document in the billing system. Handle funds per office procedure. Answer incoming phone calls. Assist with insurance verification. Assist with chart prep and other business office duties necessary. Must be reliable, dedicated, personable, and professional and have a strong attention to detail.
Requirements
- High school diploma or equivalent.
- Minimum 1-2 years of hospital or medical office experience preferred.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the facility as a whole.
- Extreme multi- tasker
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Nice To Haves
- Minimum 1-2 years of hospital or medical office experience preferred.
Responsibilities
- Admit patients and process their paperwork
- Update patient demographics/information in system
- Collect balances due and document in the billing system
- Handle funds per office procedure
- Answer incoming phone calls
- Assist with insurance verification
- Assist with chart prep and other business office duties
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
