00496 Front Desk Assistant (Multi-Hire)
About The Position
To provide services which ensure a fair, equitable and quality working and learning environment for all employees and members of the university community; to proactively and creatively provide all customers with superior, innovation, and cost-effective programs and services; to continuously seek and supply all customers with the opportunities and resources needed to enhance their knowledge, skills and abilities so they may better support the mission of the university. Assists the Resident Director with creating, coordinating and maintaining a safe, comfortable, and well-maintained residential environment. Maintains supervision of front desk area during assigned shift, greets customers, answers phones, and provides exceptional customer service at all times. Responsible for providing administrative support for general office tasks, assists with complaints, maintenance reports, issues, and data entry as needed. Serves as the initial first-responder for emergencies, incidents and crises, as needed. Serves as essential personnel.
Requirements
- High school diploma or General Equivalency Diploma (GED) required. A two-year or 4-year degree is preferred.
- Must be able to work evenings and weekends.
- Possess excellent interpersonal, written and oral communications skills
- Be creative and a self-starter
- Possess excellent organizational skills
- Must be able to multi-task and prioritize workload, and work well independently within a team-oriented environment.
- Must have strong customer service skills.
- Proficient in MS Word, Excel, PowerPoint.
- Must be able to work well under stressful, intense conditions.
Nice To Haves
- Two years working in an office setting handling general administrative task.
- Experience working with diverse student populations strongly preferred.
- Experience with emergency/incident response preferred.
- Experience working under stressful conditions requiring quick-thinking and analytical skills desired.
- Must be willing to fulfill responsibilities as essential personnel and be willing to overtime, as needed.
Responsibilities
- Assists the Resident Director with creating, coordinating and maintaining a safe, comfortable, and well-maintained residential environment.
- Maintains supervision of front desk area during assigned shift
- Greets customers, answers phones, and provides exceptional customer service at all times.
- Responsible for providing administrative support for general office tasks
- Assists with complaints, maintenance reports, issues, and data entry as needed.
- Serves as the initial first-responder for emergencies, incidents and crises, as needed.
- Serves as essential personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
101-250 employees
