Front Desk and Membership Sales Associate

Scenthound South Tampa, FL • Tampa, FL

1d • Onsite

About The Position

The Front Desk/Membership Sales Associate focuses on providing exceptional service to every customer and their dog, educating dog parents on the Scenthound concept, suggesting dog services at check-in, and selling monthly memberships. This position involves driving new member acquisition and ensuring member retention. Building relationships with prospective and current dog parents, manage sales leads/pipelines, and meet or exceed sales targets is a must.

Requirements

• Customer service experience required (pet, retail, restaurant is preferred)
• Having sales experience and selling monthly memberships/services is highly desired!
• A passion for dogs and dog wellness
• Computer/ Technology proficiency
• Availability Monday through Saturday 8am-6pm (no evening or Sunday shifts)

Responsibilities

• Ability to connect with customers (both canine and human) and provide outstanding customer service
• Confidence in selling monthly memberships and follow up daily with potential new members/customers
• Educate consumers on the Scenthound brand and retail products available for sale
• Greet customers with a smile, check-in dogs, answer phone calls, and respond to emails
• Manage customer profiles/pet records, and rebooking appointments

Benefits

• Direct career growth path to Management positions (Assistant Manager)
• Competitive hourly base pay, plus tips
• Merit-based pay increases, bonus structure based on performance
• Complimentary service membership for your dog

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees