Membership Desk Associate

Henderson Family YMCA•Henderson, NC

2d•$13 - $13

About The Position

The Henderson Family YMCA is seeking a friendly, dependable, and service-oriented individual to join our team as a Membership Desk Associate. This part-time role requires flexible scheduling and weekend availability. As a key front-line team member, you will provide outstanding customer service to current and prospective members, help with sales and inquiries, and support the welcoming environment that defines the YMCA. Hours: Flexible schedule, must be available to work weekends.

Requirements

High school diploma or equivalent
CPR/AED and First Aid certifications (must be obtained within 30 days of hire)
Excellent interpersonal and problem-solving skills
Ability to connect and communicate effectively with people from diverse backgrounds
Previous experience in customer service, sales, or a related field preferred
Basic computer knowledge
Residence within a 30-mile radius

Nice To Haves

Previous experience in customer service, sales, or a related field preferred

Responsibilities

Greet members, guests, and visitors in a courteous and professional manner
Provide accurate information about YMCA programs, services, and membership options
Handle membership sales, registrations, and renewals
Answer phones and respond to inquiries in a timely manner
Resolve member concerns or direct them to the appropriate staff
Maintain a clean and organized front desk area
Perform light administrative tasks and use computer systems as needed