Front Desk Agent

Think Tell Junction • New Orleans, LA

15h • Onsite

About The Position

We are seeking a highly motivated and personable Front Desk Agent to join our dynamic hospitality team. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in delivering exceptional customer service and creating a welcoming atmosphere. This position demands excellent communication and organizational skills, as well as the ability to handle multiple tasks efficiently in a fast-paced environment. By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Requirements

• High school diploma or equivalent required
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a friendly and approachable demeanor.
• Ability to multitask and remain composed under pressure in a fast-paced environment.
• Proficiency with computer systems and hotel management software.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

• hospitality or customer service experience preferred

Responsibilities

• Greet and welcome guests in a friendly and professional manner upon arrival.
• Manage the check-in and check-out processes efficiently and accurately.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Maintain accurate guest records and handle reservation bookings.
• Provide guests with information about hotel services, local attractions, and directions.
• Process payments and ensure proper documentation of transactions.

Benefits

• Competitive hourly wage: $18 - $25per hour.
• Opportunities for career growth and skill development.
• Comprehensive benefits package, including health insurance and retirement plans.
• A flexible work environment that supports a healthy work-life balance.
• competitive benefits and a flexible work environment that promotes a healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED