Front Desk Agent

Peachtree Group Hospitality Management • Gulf Shores, AL

1d

About The Position

We are seeking a passionate and dedicated professional to join our front desk
team in shaping the first impressions of our guests. If you thrive in a dynamic,
guest-focused environment and are excited to be part of an opening team, we’d
love to hear from you!

Requirements

• A positive, problem-solving mindset with a passion for guest satisfaction.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Experience in customer service or hospitality preferred.
• Proficiency in using hotel management software is a plus.

Responsibilities

• Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner.
• Secure payments, verify billing details, and process adjustments as needed.
• Handle guest inquiries, requests, and concerns promptly and professionally.
• Provide accurate information about hotel services, amenities, and local attractions.
• Maintain high-quality service standards to enhance guest satisfaction.
• Anticipate guest needs and implement creative solutions to exceed expectations.
• Uphold brand standards and company policies while ensuring a welcoming and well-organized front desk environment.

Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees