Front Desk Agent

Spire HospitalityBroomfield, CO
$18 - $18

About The Position

Residence Inn/Fairfield Inn Boulder Broomfield/Interlocken offers a spacious lobby with plenty of cozy seating, an intimate library on the second floor. and our in-house movie room is perfect for business presentations, movie nights and big games. Located in the Broomfield 36 corridor, we are near Interlocken Business Park and several of the largest corporations in the area, including Ball Aerospace, Oracle and the University of Colorado. We're also walking distance from Flatiron Crossing Mall. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.

Requirements

  • Education: High school diploma or its equivalent
  • One year of experience working in customers service or a guest-facing role required
  • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
  • Ability to lift, carry, push or pull 10 lbs
  • Primarily standing for majority of shift

Nice To Haves

  • One year of Front Desk experience in hotels preferred
  • Previous experience with Fosse PMS systems a plus

Responsibilities

  • Deliver unparalleled service, courtesy, and care to our guests
  • Respond promptly and effectively to guest questions and requests
  • Streamline the check-in and check-out process for guests
  • Answer incoming phone calls with promptness and professionalism
  • Excel at multitasking in a dynamic environment
  • Resolve guest concerns with attentive service recovery

Benefits

  • EARLY PAY OR EARNED WAGE ACCESS get paid before payday
  • dental
  • vision
  • pet discount program
  • identity theft protection
  • pre-paid legal support
  • flexible spending accounts
  • matched 401K
  • life
  • critical accident or illness
  • short- & long-term disability
  • paid time off
  • wellness programs
  • wonderful hotel discounts

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service