Front Desk Agent

Hilton Grand Vacations • Ridgedale, MO

2d • Onsite

About The Position

The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team. There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the versatile and resourceful people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Requirements

• Previous customer service experience.
• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.

Nice To Haves

• Cash handling experience, preferred.

Responsibilities

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Extraordinary People, Exceptional Benefits on Day One
• Benefits start on your first day of work with no waiting period!
• Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do.
• But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
• Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits.
• Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed