Front Desk Agent

Davidson Hospitality Group•Savannah, GA

1d•Onsite

About The Position

Join the team at The Bohemian Hotel Savannah Riverfront, Autograph Collection — a premier boutique luxury hotel nestled in the heart of Savannah’s historic Riverfront district. This distinguished property blends Southern charm with artistic flair, offering guests curated original artwork, upscale dining, and sweeping river views right on Bay Street. With standout experiences like rooftop cocktails overlooking the water, refined cuisine, modern fitness and meeting facilities, and a warm, service-driven culture, The Bohemian is not just a place to stay — it’s a destination where hospitality and creativity come alive. From welcoming travelers seeking authentic Savannah experiences to hosting memorable weddings and events, our team delivers personalized, elevated service every day. Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Requirements

Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent

Responsibilities

Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction