Front Desk Agent
Hegg Companies•Sioux City, IA
•Onsite
About The Position
Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Responsible for other duties as assigned.
Responsibilities
- Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
- Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
- Works actively with the sales team and all other staff to provide excellent guest experiences
- Follows the check-in and check-out processes in a friendly and efficient manner
- Reviews and updates the communication log regularly to stay current with developments in the hotel
- Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
- Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together
Benefits
- Paid Time Off
- Perfect Attendance Bonus Plan
- Referral Bonus Plan
- Worldwide Hotel Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
