Weekend Front Desk Agent

Edgewater Hotel & Waterpark•Duluth, MN

1d•$15

About The Position

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want you to help answer guest questions and to make their stay as enjoyable as possible. If you are a people kind of person, then we want you for this position. These are 8-hour shifts Friday, Saturday and Sunday 3pm-11pm. This position is for Part-Time work. You can also apply to our Full-Time position.

Requirements

Highly organized.
Must possess a thorough knowledge of guest service and satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.

Responsibilities

Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.

Benefits

Company parties
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country!
Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company