Front Desk Administrator - Tigard + Highlands

Mindful Support ServicesPortland, OR
2d$19Onsite

About The Position

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1800 providers throughout our 17 locations, and we are continuing to grow! This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Please read listing fully for schedule requirements.

Requirements

  • Strong work ethic and ownership of your role
  • Willingness to work through difficult interactions in mental health office setting
  • Ability to multi-task and prioritize
  • Professional written and verbal communication with clients and providers
  • Motivation to receive feedback and continually grow
  • Ability to travel to Tigard and/or Highlands for shifts throughout the week.
  • 32-40 hours per week, Tuesday - Saturday. Business hours are: Monday -Friday 7am-8pm; Saturday 8am-4pm.
  • Background check required.
  • It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Benefits

  • 75% coverage of health, dental, and vision insurance
  • 15 PTO days accrued annually
  • 6 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement
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